Comfort Keepers Springfield & King of Prussia Receives 2018 Best of Home Care® – Leader in Excellence Award
Springfield, PA – Comfort Keepers Springfield & King of Prussia announced today that for the third consecutive year it received the distinguished Best of Home Care – Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 15 or more quality metrics. As a Leader in Excellence for three consecutive years, Comfort Keepers is ranked among the top 4-5% of home care providers participating in the Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates Comfort Keepers’ long-term dedication to the excellent care and quality improvement. To qualify for this award, 10% of Comfort Keepers’ clients and 10% of its caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Comfort Keepers received high client and caregiver satisfaction ratings in areas such as caregiver training, the compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Comfort Keepers’ management team set goals to reach the highest level of excellence possible.
Comfort Keepers offices in Springfield PA and King of Prussia PA are the only home senior care agencies in the area they service with both the Provider of Choice and the Employer of Choice Award 3 years in a row!
2018, 2016, 2017
“We are especially proud of this Award as it comes from the people who know us best – our employees and our clients. Earning this Award three years in a row is a true testament to our continuing dedication to providing the best in quality care to our clients and dedication to our caregivers,” says Sallie Bongaardt, co-owner of Comfort Keepers.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Aaron Marcum, CEO, and founder of Home Care Pulse. “We are happy to recognize Comfort Keepers Springfield and King of Prussia as a Leader in Excellence. We’ve been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider.”
To find out more about Comfort Keepers Springfield and King of Prussia’s commitment to excellence, please call (610) 543-6300 or visit their websites at Springfield-326.ComfortKeepers.com and
About Comfort Keepers Springfield/King of Prussia
The Springfield, PA, and King of Prussia, PA Offices of Comfort Keepers provide in-home or in-facility care to anyone over age 18 who is sick, disabled or elderly in communities in Delaware County, Montgomery County and The Main Line. With 15-years of experience, Comfort Keepers continues to be true to its Mission to provide our clients with the respect and dignity they deserve as though we are caring for a member of our own family.
About Home Care Pulse
Home Care Pulse is the home care industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.