905 W. Sproul Rd, Suite 105, Springfield, PA 19064 | Become a Caregiver

Meet Comfort Keepers® King of Prussia and Springfield PA Office Staff

Choose always "Best of Home Care" in Philadelphia suburbs for your loved one - Comfort Keepers Springfield and King of Prussia, the 2016 Leader in Excellence and 2016, 2015, 2014 and 2013 Best of Home Care Provider and Employer of Choice!

The only in-home senior care provider for COSA, Veterans and Long Term Care insurance in our Delaware County, PA service area with consistent operational awards for excellence during the last four years. 
 

In 2002, Clark Bongaardt, Esquire and his wife Sallie Bongaardt opened the doors of Comfort Keepers. The original owners of Springfield, PA, they opened the King of Prussia office in 2009. Over the last several years the team has grown to include a Care Coordination Department, a Scheduling Team, a Finance Department, a Human Resource Department, a Recruiting, Hiring and Onboarding Team and a Sales and Marketing Team.

Talk of the Town 2015! - Two categories Home Health and Senior Caregivers -Comfort Keepers the total home care company, successful aging in Darby and surrounding areas!

We encourage clients and families to communicate any concerns, changes in care or questions to our team members. To inquire about senior care home care and hospital sitter services in Broomall, Media, Drexel Hill or surrounding areas please call our Springfield Location at (610) 543-6300  or for Radnor, Devon, and Gladwyne, or surrounding areas and Collegeville, Blue Bell and Lafayette Hill or surrounding areas please call our King of Prussia Location at (610) 783-7878.

Comfort Keepers® Appreciation Day

Clark Bongaardt

Owner

Clark was born and raised in the Delaware County PA area. After graduating from Delaware Law School of Widener University, he practiced law in Media PA for over 20 years. He also graduated from the Villanova Law Graduate Masters Tax program and taught in the Villanova University Paralegal program for 15 years.

After being a caregiver for both his mother and father in law, he and his wife, Sallie, saw a significant need for quality in-home care for seniors and opened their Comfort Keepers' office in Springfield, PA in 2002. As the first employee, Clark opened the doors to this new opportunity that would ultimately prove to be more rewarding than he ever imagined.

In their twelfth year of operation, Sallie and Clark continue, as they did when they first opened their doors, to both be in the office every day helping clients and their families. In 2011, Clark expanded the area of service offering into Montgomery County by opening their King of Prussia Office.

Their commitment to overall quality and service has been the key focus in the development of Comfort Keepers. As a testament toward those overriding goals, Clark and Sallie were awarded the newly established Operational Excellence Award in 2013 for superior operations in both of their offices. This honor was testimony to their strong commitment that the industry has a significant place within the continuum of care of an elderly individual and in order to achieve the best possible outcome, must work closely with the family and medical community around that individual. In addition to their Operational Excellence Award, Sallie and Clark have been recognized every year since 2005 by the corporate office of Comfort Keepers with the President's Club Award which acknowledges the top 25 franchises in the entire Comfort Keepers franchised system. Nine years of continuous President's Club Awards has been a proud accomplishment.

Clark's dedication to the mission of Comfort Keepers to treat each and every client with the dignity and respect they deserve as if she were caring for a member of his own family has been acknowledged by the community in the form of several prestigious awards. His Comfort Keepers offices in Springfield and King of Prussia PA have been named Best of Home Care and Employer of Choice in both 2013 and 2014. This recognition, awarded by Home Care Pulse, is determined by the scored results of independent surveys conducted monthly of their clients and caregivers. Few competitors in the area have attained the level of distinction that must be achieved in order to qualify for these awards. In 2012 the Mainline Chamber of Commerce awarded the Clark and Sallie's Comfort Keepers offices the 2012 Large Business of the Year Award. Their Springfield Office has been the recipient of the Town Talk's Talk of the Town Award in 2010, 2011 and 2012. But even more important to Clark has been a consistent history of local and national awards received by their caregivers while working under Comfort Keepers' banner from both the Corporate Office – National Comfort Keeper of the Year in 2006 -- as well as from the County of Delaware, including the John F. Bauer and the Barbara White Direct Care Worker of the Year Awards. While the County awards are no longer given, Clark is proud to know that for the four years the awards were issued, their caregivers won one of the top two awards each year!

Clark and Sallie are committed to giving back to the community as well. Clark has participated in the national Comfort Keepers campaign to Nourish Senior Lives by collecting and donating canned goods and dry foods to local low income seniors. To date, this campaign led by Clark and Sallie has donated almost 20,000 pounds of food locally to low income seniors. For his efforts she received the First Annual Mainline Chamber of Commerce Give Back Award in 2011. For three years, Clark was a member of the National Advisory Council for the Comfort Keepers Franchise. In 2007, Clark served as its Vice Chairman, and in 2008, Clark followed for a year term as its Chairman. During a period of system change, Clark provided a significant leadership role throughout the franchise community. His impact still remains today.

Recently in January of 2014 Clark was elected to a Director position with Greater Springfield Business Association as the Vice Chair, and continues to be an active member of the Delaware County Bar Association.

Clark currently resides in Springfield PA with his wife Sallie and their dogs.

Sallie Bongaardt

Owner

Prior to owning the Comfort Keepers’ franchise, Sallie had been working as a paralegal for 25 years in Media, PA.  After being a caregiver for her own parents, she and her husband Clark opened the Comfort Keepers’ office in Springfield, PA in 2002.  Within a year of opening, Sallie left her employment and began oversight of the operational end of the Comfort Keepers’ business, the role she maintains today.  While the office has expanded considerably since those early years, Sallie is on site in the office every day and continues to remain involved and available to clients and their families as well as caregivers.   

This role along with being a mother of three and a grandmother of two would be one of the most important to Sallie. Considering she herself had gone through the experience of hiring a caregiver agency she understood the importance of customer service, communication, quality care and most of all helping families with changing needs.

Sallie and her husband Clark’s commitment to quality has been recognized by the Comfort Keepers’  Corporate Office nine years in a row with the President’s Club Award. In furtherance of their commitment to quality, last year Sallie and Clark were proud recipients of the first Operational Excellence Award awarded by the corporate office in Dayton, Ohio to recognize their commitment to ensuring quality throughout their organization. The purpose of the Operational Excellence Award is to recognize those business owners who live their commitment to quality every single day; and for that reason, the Award is especially meaningful.  A dedication to quality is the centralized mindset of her Operations’ Team and the business as a whole every day.

Sallie’s dedication to the mission of Comfort Keepers to treat each and every client with the dignity and respect they deserve as if she were caring for a member of her own family has been acknowledged by the community in the form of several prestigious awards. Her Comfort Keepers’ offices in Springfield and King of Prussia PA have been named Best of Home Care and Employer of Choice in both 2013 and 2014. This recognition, awarded by Home Care Pulse, is determined by the scored results of independent surveys conducted monthly of their clients and caregivers.  Few competitors in the area have attained the level of distinction that must be achieved in order to qualify for these awards.   

In 2012 the Mainline Chamber of Commerce awarded the Sallie and Clark’s Comfort Keepers’ offices the 2012 Large Business of the Year Award.  Their Springfield Office has been the recipient of the Town Talk’s Talk of the Town Award in 2010, 2011 and 2012.  But even more important to Sallie has been a consistent history of local and national awards received by her caregivers while working under Comfort Keepers’ banner from both the Corporate Office – National Comfort Keeper of the Year in 2006 -- as well as from the County of Delaware, including the John F. Bauer and the Barbara White Direct Care Worker of the Year Awards.  While the County awards are no longer given, Sallie is proud to know that for the four years the awards were issued, her caregivers won one of the top two awards each year! 

Sallie and her husband Clark are committed to giving back to the community as well. Sallie has participated in the national Comfort Keepers campaign to Nourish Senior Lives by collecting and donating canned goods and dry foods to local low income seniors. To date, this campaign led by Sallie and Clark has donated almost 20,000 pounds of food locally to low income seniors. For her efforts she received the First Annual Mainline Chamber of Commerce Give Back Award in 2011.
Recently in January of 2014 Sallie began a three-year term on the Comfort Keepers’ National Advisory Council. This is a position in which she will work closely with the Corporate Office to identify strategic priorities for the network and the tactics to implement the strategies. 

As their third child recently headed off to college, Sallie and Clark currently reside in Springfield PA with their two dogs that accompany them to the office every day. 

Judy Briggs

Care Coordination Team Leader

Although born and raised in the Berks County, PA area Judy has lived in the Delaware County area for the last 13 years. After obtaining her Bachelor’s Degree from Penn State University, Judy was inspired to begin working with special needs children and their families in the area.

Through this work she learned many skills and techniques to utilize at Comfort Keepers. Along with her Comfort Keepers Interactive Care giving Training this background in helping challenged individuals enabled her to become a very successful and exceptional Comfort Keepers caregiver.

After several years of assisting some of our most difficult clients, from those resistant to care to those struggling with memory impairment Judy was promoted into a Care Management position where she would help to mentor other caregivers and provide client care coordination.

From there Judy would increase her knowledge of resources and care coordination skills to again be promoted to her current position as Team Leader Care Management.

She currently resides in Delaware County, PA and is grateful for all her experience working with special needs children and their families as well as her time volunteering for the literacy program.

 

Cindy Straw

Care Coordination

Cindy was born and raised in Delaware County. She attended schools here and after graduating was interesting in working in the healthcare field. During her 7 years of working with individuals who were in need of assistance with personal and everyday tasks she learned techniques to implement when caring for someone who often struggled with processing information and cues to complete daily tasks.

Cindy started at Comfort Keepers as a caregiver to one of our clients suffering from progressed dementia. Utilizing skills and knowledge from her previous job as well as Comfort Keepers Interactive Care giving Training she was able to engage the client in activities he could do and help him to feel as engage in life as he could be.

The client’s family was extremely grateful for Cindy’s compassion, enthusiasm and willingness to learn about the client, his likes and dislikes, activities he could engage in and her dependability. These compliments and her other achievements as Comfort Keepers have earned her the runner-up position to the 2014 Comfort Keeper of the Year Award.

Cindy is now part of the Comfort Keepers Care Management Team. In her role as a mentor to other caregivers and client coordinator she will contribute to the overall success of Comfort Keepers. She currently lives in the Delaware County area.

Jennifer McGee

Care Coordination, In-Take Coordinator

Jennifer was born and raised in Broomall, PA where she saw and interacted with her grandmother often. This relationship was very important to her. Jennifer enjoyed spending time with older adults so much so that she worked with senior citizens at Dunwoody Village in Newtown Square, PA when she was in high school.

 

After high school Jennifer left the area to attend college but during her first year her grandmother fell ill. When Jennifer heard this, she left school and returned to Broomall to help care for her.  

 

She continued her studies at Widener University eventually graduating with a Bachelors degree in hospitality management. After working in the hospitality field for several years and having her children Jennifer searched for a career that would provide her with a flexible schedule and a place where she could make a difference.

 

It was at that time that she found Comfort Keepers. Entering the doors of Comfort Keepers brought back so many wonderful experiences of taking care of her grandmother she knew she found her calling.

 

She started her career with Comfort Keepers as a caregiver. For a year and a half she would help seniors in their home who like her grandmother needed personal care and help with daily tasks.

 

When asked about this time working as a caregiver Jennifer states “It was the most rewarding experience I have had since I cared for my grandmother.  I found enjoyment in putting a smile on my clients face or making them laugh when they were in pain, depressed or even lonely.  I will never forget a client’s wife tell me that her husband would wake up in the middle of the night to ask if I was coming the next day  And I looked forward to seeing him as much too!”

 

When the position of Scheduler opened in the office, Jennifer was asked if she would like to move into an administrative position within the team. Her background of having worked in offices and providing outstanding customer service made her a perfect fit for the team.

 

When asked about her scheduling position Jennifer states “Having been a caregiver helps me when working with both caregivers and clients and their families.  I have a greater appreciation for the hard work and dedication of caregivers and a better understanding of what our clients’ needs and desires are.  I truly love my job.”

 

Jennifer currently resides in Broomall,PA with her children.

Ian Bongaardt

Owner

Ian Bongaardt is a native of Delaware County, PA. He was born and raised in Springfield before leaving to attend East Stroudsburg University where he earned his B.A. in Economics.

 

While he was growing up in Springfield he helped to take care of his grandparents. During this time he grew to understand the needs of older adults and realized how assisting with daily tasks could make a tremendous difference in the life of a senior.

 

When his parents purchased the Comfort Keepers franchise he saw the opportunity to continue to help families who were like his own. Families who were living with or taking care of a sick or elderly loved one who needed someone like Ian to come into their home and help with basic everyday tasks such taking the senior grocery shopping or to a doctor’s appointment, helping an older adult make cup coffee or get the mail or just visiting and talking about old times.

 

Working at Comfort Keepers since 2005, Ian finds his work fulfilling and rewarding. As a member of the business office he assists families with billing issues and other concerns they might have.

 

In his spare time, Ian is a referee collegiate and professional soccer and is currently the President of the Delco Soccer Referees Association He is also a National U.S. Soccer and National NISOA soccer referee. 

 

He resides in Springfield with his wife & two kids.

Chuck Pulsfort

Finance Department

Beth Pettyjohn

Human Resources

Roberta Johnson

Finance Department

Kayla Inemer

Staffing Coordinator

Vanessa Jackson

Care Coordination

Vanessa Orloff, RN, MSN

Care Coordination

Alta Lane, RN

Care Coordination

Marlisa Nil

Receptionist

Sharon Miller

Care Coordination

Amey Reid

Staffing Coordinator

Danielle Simpson

Staffing Coordinator

Maura DiTrolio

Business Development and Marketing

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